Man tries to eat Tesco meal deal inside pub – then leaves them a one-star review


The customer, known only as Owen, tucked into the supermarket sandwich, crisps and beverage at North Star, a bar in Maindy, Cardiff, but staff asked him to refrain. The kitchen was open at the time and the bar was stocked with a range of drinks.

When Owen left a damning one-star review on Google, which also criticized the price of his pint, North Star manager David Rowlands replied with a scathing response.

He posted: “Dear Owen, you were politely asked to not consume your Tesco meal deal in a pub when the kitchen is open, as is standard practice in any food or drink establishment, and the price of our Blue Moon on draught is probably one of the lowest prices in the whole city.

“We have CCTV footage of our manager asking you politely to not consume outside food and drink in our venue.”

David looked at CCTV footage, which Wales Online understands captured Owen eat the crisps, sandwich and start sipping from a bottle of Coke. 

David added: “He came in with a bag, bought a pint, and then started consuming his meal deal. First the crisps, then the sandwich, then the bottle of Coke. One of our staff went over to him and told him he wasn’t allowed to consume food and drink from elsewhere on the site on our food-serving days.

“On a Sunday evening and on a Monday, when we don’t serve food, we do allow customers to get a Subway or order food in if they want. It’s no problem for us and I don’t want them to go hungry. I don’t think many places would do that.

“We’re only just starting to get some profit since we opened last August. We’re only now starting to work at full capacity again. And so it is quite frustrating when people come in with their own stuff. It would be nice if people could make an effort to eat at their local independent establishments.”

The stylish pub is trying things to entice customers including 25% off for students on a Wednesday evening and live music at weekends as the hospitality industry recovers from the lengthy closures inflicted by the pandemic. They’ll also soon be doing karaoke nights on Sundays.

David added: “We work hard and like to look after our customers and we work hard to have that variety on offer so it’s a shame when people decide to bring a Tesco meal deal in instead.”



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